The Maintain Mechanical Difference
Unfortunately, our industry has an issue with companies that misinform to maximize revenue by offering costly repairs, delay repairs, or simply fail to highlight issues in order to appear to offer lower costs. We at Maintain Mechanical have a mission to change this industry and focus on long-lasting, mutually beneficial relationships. Our goal in creating a partnership with owners and boards is to advise on the best path to maintain and service building equipment in order to protect assets and investments, long term. Our mandate is to provide our services with honesty, integrity, and offer more communication as the building blocks of trust.
What benefits does Maintain Mechanical have over other firms?
Although a number of firms offer similar benefits for partnering with them, Maintain Mechanical prides itself on offering a robust schedule of services. These benefits include:
- Preferred service rates
- This rate extends to all residents in a building, no matter which group procures our service. This results in cost savings for the buildings ownership and the individual residents. The rate also results in drastically lower costs, as our preferred service rates are extremely discounted.
- We understand your building and can complete work in a timelier manner than other firms. We have access to equipment and systems designed to complete work for individual tenants in a more cost-effective manner.
- GPS based dispatching, allowing us to:
- Stop immediate property damage as soon as feasible
- Mitigate travel time incurred
- 24-hour emergency service for a multitude of trades:
- Boilers and controls
- Plumbing and heating
- H.V.A.C. and refrigeration
- Gas fitting and drain cleaning
- Note: If we do not explicitly offer any services above, we can utilise any number of our vast partnerships in order to address your needs.
- Note: If we do not explicitly offer any services above, we can utilise any number of our vast partnerships in order to address your needs.
- Key support structure for any building, including:
- Primary and secondary technicians assigned to the building
- This is primarily reserved for preventative maintenance visits, and we generally provide a primary or secondary technician. In an emergency, we will send the next available technician, who may not be a primary or secondary, in order to de-escalate the situation quickly.
- An account manager / supervisor who is well versed in the specifics of the building
- These individuals have trade’s acumen, with strong communication skills and company authority. Their primary goal is to help guide our staff and help our partners understand the systems in an improved and more comprehensive manner.
- These individuals have trade’s acumen, with strong communication skills and company authority. Their primary goal is to help guide our staff and help our partners understand the systems in an improved and more comprehensive manner.
- Primary and secondary technicians assigned to the building
- Attendance at annual board meetings
- Assist board members with understanding the building’s system and design
- An opportunity to receive feedback in order to improve our services
- Capable of attending as many meetings as required in order to assist further
- A chance to meet face to face to improve our partnership
- Reachable personnel from the top down
- Technicians are available at their direct phone lines
- E-mails are spot checked during after-hours times for any urgent inquiries
- Management and supervisors are transparent with direct phone numbers to assist when necessary
- 24/7 phone answering services on our direct office phone lines
- Access to our client portal to assess pertinent building information, including:
- Invoices
- Quotations
- Placing service calls
- Preventative maintenance reports
